| Contact | Description | Telephone |
|---|
| Chief Executive's Office | Through its Chief Executive's Office, the county council is working to create a more robust, diverse, prosperous and self-sustaining economy for County Durham. | 0191 383 4344 |
| Chief Executive's Office Administration | Administration and financial and staffing support for the Service. | 0191 383 4344 |
| Corporate Complaint | Make a complaint | 0191 383 4567 |
| Corporate Policy | Facilitates continuous improvement in the County Council's performance, while making the organisation more responsive to the needs of service users. | 0191 383 4964 |
| Corporate Research and Information | Informs the County Council's policy-making process and provides evidence in support of cases for funding. | 0191 383 3497 |
| Corporate Services | Committee and administrative services, consumer and scientific services, estates, legal services and personnel. | 0191 383 3488 |
| County Durham Books | The 'publishing wing' of Cultural Services (formerly the Arts, Libraries and Museums department). We design and prepare local history books and sell them in our libraries, through retailers around the country, and by direct sale. | 0191 383 4479 |
| County Treasurer | General contact for the County Treasurer | 0191 383 3520 |
| Culture and Leisure | General contact address for the Culture and Leisure Service | 0191 383 3595 |
| Culture and Leisure Administration | Culture and Leisure Administration | 0191 383 3595 |
| Customer Services | General contact for Customer Services | 0191 383 3755 |
| Design and Print Services | Provide a comprehensive photographic, graphic design, colour printing, reprographics and finishing service for the county council and other associated organisations. | 0191 383 3761 |
| Economic Development Policy | Provides a policy framework for the economic development and regeneration work of the county council and its partners. | 0191 383 3699 |
| Education | General contact for anything to do with learning and education | 0191 383 4574 |
| Education Development Service | Involvement in schools through: phase and subject inspectors; advisory teachers; and a range of consultants supporting national and local strategies. | 0191 383 4090 |
| Electrical Design and Maintenance | Full design and maintenance services for all electrical services within County Council Premises. | 0191 383 4050 |
| Environment Services Finance Enquiries | Contracts, invoices | |
| Environment Services General Enquiries | Highways, Environmental, Design Services | 0191 383 3469 |
| European Team | Team responsible for European Funding etc. | 0191 383 3448 |
| Freedom of Information | Freedom of Information Publications Scheme | 0191 383 3602 |
| GIS Team | Geographic Information System (electronic mapping) | |
| Help Desk | The Durham County Council Help Desk, whose staff will be pleased to assist you or direct your queries to the appropriate person | 0191 383 4567 |
| Metrology Laboratory | Consumer Services Metrology Laboratory | 0191 383 4250 |
| Observatory | County Durham Observatory | 0191 383 5555 |
| Promotion and Marketing | Marketing and Promotion Team, Culture and Leisure | 0191 383 3657 |
| Regeneration | Regeneration initiatives. | 0191 383 4351 |
| Scientific Services | We provide a scientific testing and advisory service to Durham County Council and other local authorities in the North of England. Our UKAS accredited service is also available to private businesses and members of the public. | 0191 383 4232 |
| Service Direct | General Service Direct Feedback | |
| Social Care Direct |
Social Care Direct is a dedicated team of officers who are your first point of contact if you feel you need help from Social Services. | 0845 8 50 50 10 |
| Stairlift Maintenance | Reporting of faults and breakdowns occuring with stairlift and electric ceiling track hoist installations that have been approved by Social Care and Health. | 0191 383 3793 |
