Council and Democracy
| Contact | Description | Telephone |
|---|---|---|
| Chief Executive | Website feedback addressed to the Chief Exec | |
| Chief Executive's Office Administration | Administration, financial and staffing support for the CEO Service. | 0191 383 4344 |
| Civil Contingencies Unit | The Civil Contingencies Unit (CCU) provides a coordinated link between that local authority resources and emergency services, utilities, voluntary agencies and other organisations to prevent, mitigate and recover from the effects of an emergency, ensuring that support is available to the public, the environment and for security in the County Durham & Darlington area. | 0191 3843381 |
| Committee | The staff in this Team, together with other senior staff provide support services to the full range of meetings of the Council and its decision-making and deliberative bodies. | 0191 383 3000 |
| Corporate Communications | Corporate Communications Team is responsible for communicating with a wide range of audiences across County Durham and beyond. | 0191 383 3000 |
| Corporate Complaint | Make a complaint | 0191 3834567 |
| Corporate Policy | Facilitates continuous improvement in the County Council's performance, while making the organisation more responsive to the needs of service users. | 0191 383 4964 |
| Corporate Research and Information | Informs the County Council's policy-making process and provides evidence in support of cases for funding. The team is also provides statistical advice and support. | 0191 383 3497 |
| Corporate Services | Corporate Services consists of six divisions which provide business services, largely as internal support services to other Service areas of the County Council, but also some direct to the public. | 0191 383 3488 |
| County Treasurer | General contact for the County Treasurer | 0191 3833520 |
| County Wide | County Wide is a bi-monthly magazine for the people of County Durham. | |
| Customer Services | General contact for Customer Services | 0191 3833755 |
| Data Protection | 0191 370 8803 | |
| Democratic Services | The Division contributes collectively to the Council's overall corporate aims strategic objectives and priorities by making sure that its activities are directed towards providing a comprehensive range of services in support of the democratic, corporate and policy setting processes and initiatives. These activities assist both Elected Members individually and collectively and the operation of the Council's Services as a whole. | |
| Demographics | Demographic information for the County | 0191 383 4341 |
| Design and Print Services | Provide a comprehensive photographic, graphic design, colour printing, reprographics and finishing service for the county council and other associated organisations. | 0191 3833761 |
| Education of Children in Public Care and Looked After Children | The Education of Children in Public Care and Looked After Children | 0191 586 3522 |
| Electrical Design and Maintenance | Full design and maintenance services for all electrical services within County Council Premises. | 0191 383 4050 |
| Emergency Planning | Emergency Planning in Durham County Council | 0191 383 4344 |
| Environment Income | Environment, Income, Finance | 0191 3833445 |
| Environment Services Finance Enquiries | Contracts, invoices, payments | 0191 383 3454 |
| Environment Services General Enquiries | Highways, Environment, Countryside, Waste, Planning, Trading Standards, Scientific Services | 0191 383 3469 |
| Equalities | Equal Opportunities is associated with, Ensuring that we give people equal chances to access employment. Traditionally this has been seen as the responsibility of Personnel departments. It is generally understood to relate to recruitment and employment practices. | 0191 383 3000 |
| Estates | Responsible for strategic land and property management to ensure that the county council's property portfolio is managed as a corporate resource, ensuring value for money. We also have overall control of all expenditure on the construction, adaptation and maintenance of buildings. Information includes our asset management planning information. | 0191 383 3000 |
| Europe - Finance and Monitoring Team | The Finance and Monitoring Team work alongside the European Team and are responsible for the payment of claims from Single Programme and Single Regeneration Budget(SRB) | |
| Freedom of Information | Freedom of Information Publications Scheme | 0191 370 8803 |
| GIS Team | Geographic Information System (electronic mapping) | |
| Heating Design and Maintenance | Design and maintenance of mechanical services installations associated with buildings. County Council Premises Only | 0191 383 4050 |
| Help Desk | The Durham County Council Help Desk, whose staff will be pleased to assist you or direct your queries to the appropriate person | 0191 3834567 |
| Libraries, Learning and Culture Administration | Libraries, Learning and Culture Administration | 0191 370 8831 |
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